Autonomy iManage is the leader in information management applications for the legal and professional services market. Building on Autonomy’s advanced Meaning Based Computing platform, Autonomy iManage offers the most comprehensive suites of information management applications all on a common platform. Autonomy iManage has over a decade of experience working with law and accounting firms to understand how these professionals interact with information and their need to find, manage and process large volumes of content quickly and intuitively. Organisations from all over the world, including 75 of the top 100 global law firms, are standardising on Autonomy iManage which uniquely spans the complete EDRM on a single technology platform, including document and email management, information governance, archiving and records management, knowledge management, policy management and eDisclosure, legal hold and review.

The Autonomy iManage Consulting team
Our experienced Autonomy iManage consulting team at WindowLogic will work with you and your organisation to provide business and implementation consultancy to streamline projects to meet time and financial milestones.

At WindowLogic our Autonomy iManage consulting team have in excess of 20 years of consulting, supporting and development experience with the Autonomy iManage product suite, making WindowLogic one of the leading Autonomy iManage partners in Australasia.

During this time we have gained a vast knowledge of the legal and professional services sector on a global scale. Our experience spans across Europe, America and Asia Pacific with leading financial institutions, legal and professional services firms. Some of the typical agenda items for our consulting engagements are :

Business Consultancy
We leverage our experience and training to maximise our ability to deliver quality and effective projects. With this in mind we work with you and your organisations to align the Autonomy products as to resolve any business problems you may have. Some of the areas we can assist you with are :

• Compliance and how do you adhere to policies, laws and best practices
• Effectiveness and how you can make things better
• Efficiency and how to save money. Return on investment and business justification planning
• Continuity and disaster recovery. What should you put in place if things go wrong

Implementation Consultancy
Our Autonomy iManage team has deployed Worksite to over 50 firms globally, ranging from single office firms to 5,000 user enterprise firms with geographically dispersed offices. Our experience tells us that no two implementations are the same and although many share some common objectives they have defining variables that make every project unique. Our implementation consulting team can provide :

• Information architecture planning
• Analysis and design of the new system(s)
• End-to-end ECM delivery – installation, implementation, migration, deployment and support 
• Training and enablement 
• Content repository integration with scanning technologies 
• Imaging and Document Management with integration to ERP Applications 
• ECM integration with Portal Solutions 
• Technology and solution review and upgrade

Development
We understand that in most cases one size fits all is not realistic. At WindowLogic we will work with you to gather your requirements and produce realistic effort calculations to develop any additional functionality you require. We can also provide applications that we have developed during our many migration projects to easily and efficiently transfer your documents from your existing DMS to Autonomy iManage. 

• Customisations to meet business rules 
• Tried and tested reusable Autonomy iManage API code 
• Dedicated development team 
• Vast experience and proven integrations with third party applications

Support
The WindowLogic support offering to our Autonomy iManage customers has come highly recommended as it provides, amongst other benefits an online tracking facility for you to create and track the status of your calls. This is backed up by a quality and experienced dedicated support team who provide a full range of support offerings from telephone, email, web and on site. We are also able to offer a 24 hour support package for complete peace of mind. 

• 1st, 2nd and 3rd line support offerings 
• Dedicated support desk spanned across Perth, Sydney and Wellington to provide a 12 hr support window 
• 7x24hr support offering 
• Online support ticket tracking facility