In order to promote greater participation in Australia’s democracy, The Australian Government has declared “…it is committed to open government based on a culture of engagement, built on better access to and use of government held information, and sustained by the innovative use of technology.” (Declaration of Open Government)
With e-Government initiates such as the Government 2.0 Taskforce in full swing, WindowLogic is experiencing more demand for it's skills and services within the Government sector than ever before. WindowLogic works within all levels of Government with a proven track record in supporting agencies achieve their information management objectives.
Never before have government agencies been under so much public scrutiny and the associated pressure to deliver timely and relevant information to residents. Citizens expect a diverse range of services and information and government departments are aware of the level of accountability placed on them if they fail to deliver.
The emerging self service model means that information has to be stored and managed more efficiently than ever before. Effective Information and Knowledge Management are absolutely vital in order to achieve transparency, participation and collaboration. Government at every level is under constant pressure to improve customer service, justify expenditures, control costs and ensure compliance.
With a diverse range of government clients, WindowLogic understands the needs of government agencies beyond traditional document and e-mail management, be it document version control, compliance with records management standards, auditing and security, retention and disposal policies and the securing of information assets of the agency and the public to name but a few.
Records management underpins many key activities by ensuring that business information is efficiently controlled, and that it is discoverable and quickly accessible. Many government agencies are swamped with unstructured electronic information which is neither properly filed nor securely managed. This huge information asset, 80% of which is held in unstructured form, is often locked inside end-users' desktops and departmental file systems, embedded in collaboration and email systems, and integrated into business processes. This creates a significant challenge for government employees when searching for data across different departments or when trying to ensure that the organisation is upholding its obligation to protect citizen information.
WindowLogic provides a range of solutions to address the specific needs of government organisations, minimising the manual process of creating records and ensuring that corporate archiving policies are followed. With WindowLogic's experience and range of solutions, government organisations can be assured that their information is in safe hands.
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